Legal
Privacy Policy
Last updated: October 13, 2026
SpreadWell (“SpreadWell”, “we”, “us”) is operated by Ears to Hear LLC. SpreadWell is an AI-powered marketing platform that helps businesses organize brands and products, create marketing content, manage marketing assets, plan campaigns, schedule content, and connect external services such as Facebook and Instagram for publishing. This policy explains what information we collect and how we use it.
Information we collect
- Account information such as your name, email address, and workspace role.
- Business, brand, and product information you enter, such as descriptions, audiences, and positioning.
- Marketing assets you upload, including images, videos, logos, documents, and transcripts.
- Connected account information, such as Facebook Page and Instagram account names and IDs, and the authorization tokens needed to act on your behalf, when you choose to connect those services.
- Content you create, edit, approve, schedule, or publish through SpreadWell.
- Basic technical and usage information needed to operate and secure the service, such as sign-in activity, device and browser type, and error logs.
How we use your information
- To operate and provide SpreadWell.
- To generate marketing research, plans, and content drafts at your request.
- To connect the integrations you request.
- To schedule and publish content that you or your team have approved.
- To provide support.
- To improve the service.
- To maintain security and prevent misuse.
We do not sell your personal information
SpreadWell does not sell users’ personal information.
Third-party services
When you connect services such as Meta (Facebook and Instagram), information you share with those platforms is also subject to their own privacy policies and terms. We encourage you to review them, including the Meta Privacy Policy.
SpreadWell also relies on service providers for hosting, storage, AI text generation, and web research in order to provide the features you use.
Access tokens and credentials
Access tokens and integration credentials are stored securely on our servers. They are not sent to your browser and are not intentionally exposed publicly.
Disconnecting services
You can disconnect a connected service at any time from the Connections page in SpreadWell. When you disconnect, the stored tokens for that connection are deleted. You can also remove SpreadWell’s access directly in your Facebook settings. See our Data Deletion Instructions.
Data retention
We keep your information while your account is active or as needed to provide the service. Some limited records may be kept longer where legally or operationally required.
Deletion requests
You can ask us to delete your account and associated data by emailing support@spreadwell.app. Details are on our Data Deletion Instructions page.
Security
We use reasonable measures to protect your information, including access controls that keep each customer’s workspace separate. No method of storage or transmission is completely secure, and we cannot guarantee absolute security.
Children’s privacy
SpreadWell is intended for businesses and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.
Changes to this policy
We may update this policy from time to time. When we do, we will change the “Last updated” date at the top of this page.
Contact us
Questions about this policy? Email support@spreadwell.app.